 Process All
Cards
Merchants who accept credit cards, ATM/debit cards and
checks enjoy greater sales than those who do not. Accepting
cards encourages customer purchasing, stimulates customer
impulse buying and can help grow your business. Noncash
purchase payment is an important option for both traditional
and Internet businesses. Accept all major credit cards,
including MasterCard® and Visa®, American Express®, Discover
Card®, Diners ClubSM, and JCBSM,
as well as ATM/debit cards.
 Accept Checks
TeleCheck® is a check acceptance service that FDIS
International offers through its alliance with TeleCheck
Services that provides merchants an additional way to
accept noncash payments from customers
 Process
credit cards over the telephone
The TeleCharge® service offers your business a new degree
of protection by allowing merchants to process credit
card purchases from any touch tone telephone. TeleCharge
agents simply fill out a sales receipt, request authorization
via a toll-free telephone number and submit the sales
slip for verification. Merchants receive the proceeds
of their sales via ACH into their designated checking
account.
 Merchant
rewards
for being a FDIS merchant. The FDIS Merchant
Club offers many value-added benefits to merchants who
elect to join the club, including free point-of-sale supplies
and a program that, in effect, extends equipment warranties
and provides prompt equipment replacements.
 Accept purchasing
cards from your corporate customers
Increase customer loyalty and achieve preferred provider
status by accepting purchasing cards and offering business-to-business
processing solutions.
 Reduce chargebacks
A chargeback is a disputed transaction between a merchant
and a customer. First Data Independent Sales has a dedicated
Chargeback and Retrieval Department to help you minimize
chargebacks.
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 Get help 24/7
First Data Independent Sales supports its merchants 24 hours
a day, 7 days a week, in 140 languages and dialects.
 View your account
activity online
Mymerchantoffice.com® is First Data Independent Sales’s dedicated
Web site that allows our merchants to access their merchant
account information online, 24 hours a day, 7 days a week.
 Get technical
help for your equipment
The First Data Independent Sales POS Help Desk answers questions
about merchants’ point-of-sale (POS) processing equipment,
24 hours aday, 7 days a week, in 140 languages and dialects.
 Access technical
support for your secure payment gateway
The Technical Support Department assists merchants with
the setup of the LinkPoint Secure Payment Gateway; other
Internet gateways and processing software.
 Access
account information by telephone
Our interactive voice response (IVR) allows merchants
to access their deposit history, to order merchant statements
and to connect to the voice authorization center.
 Reduce losses
By monitoring transactios on a daily basis; FDIS
International’s Loss Prevention Department reduces merchants’
risks of fraudulent credit card transactions.
 Protect yourself
from fraud
First Data Independent Sales offers merchants tips that help
them reduce fraud. State-of-the-art online payment gateways,
such as the LinkPoint Secure Payment Gateway, enable merchants
to process transactions securely over the Internet.
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